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Protect yourself online

There are a few simple things you can do to help protect yourself online, not just when using the Money Move IT website, but also when you're using the internet in general.

Check that the website is secure

To check if a site is secure, look for https:// at the start of your browsers' address bar. You should also look for the padlock in your browser window, to show that your session is being encrypted. You can then double-click on the padlock to see the level of security being used.

Select a suitable password

When you first register for Money Move IT you will need to select a personal Money Move IT password that is easy for you to remember, but difficult for anyone else to guess. Unsuitable passwords include number and letter combinations that may be easily guessed (e.g. 3456, ABC, 1111, AAA), passwords used by you for other banking or non-banking services, or other easily accessible personal information (e.g. birthdate, family, pet or street names).

Always protect your password and PIN

Never write your password or your PIN down, and don’t give it out to anyone. Remember that we will never ask you for your password or PIN. It is also important that you change your online password regularly. To do this, login to Money Move IT, select 'Admin' from the menu and then select 'Reset Password'.

If you suspect that your password or PIN is known by someone else or if there has been any unauthorised activity on your account, please change your password immediately, and then contact our support team to advise that you think your account might be at risk. 

Always logout

You should logout and close your browser window after you've finished using any internet banking services or if you are leaving your desk.

Be careful with emails

Emails are a common way to spread harmful codes or to trick you into revealing your internet banking information. Don't open emails from unknown senders. If you are in doubt about the source of an email, for example if you don't recognise the sender, don't click on any links within the email and delete it. Never open unexpected attachments.

Secure your computer

Use a personal firewall

A personal firewall is your first line of defence between your computer and the outside world. It helps control who can access your computer and protects you from viruses and any other unwelcome visitors.
Some options include:
  • Symantec's well respected Norton brand has high quality firewalls that feature regular live updates for the latest threats (
  • If you're on a budget, you can download free or low-cost firewall software from companies like Zone Labs (

Install anti-virus software

Viruses, which can be extremely destructive, are pieces of code that attach to your computer. A virus usually accesses your computer via email attachments or from software you install from a CD or DVD or download from the internet. By installing anti-virus software you can protect your computer against the latest viruses. You may already have anti-virus software on your computer, but for it to be effective it must be updated regularly.
Some options include:

Get anti-spyware software

Spyware is a file placed on your computer that can provide information on what you are doing online to a third party. In its worst form, spyware can be used to access personal information such as bank accounts or credit card details. Use should use up-to-date anti-spyware software to protect against programmes that fraudsters can use to collect this information.

These are easy to download and are generally available online for free. You should make sure to regularly update your software.
Ad-aware (
Spybot (

Regularly update your operating system

Get the latest software updates from the company that produces your operating system to protect against any security threats. Security updates are released regularly to fix holes in a computer's operating system. You should regularly check your vendor's website to see whether operating system updates are available or select to receive updates automatically.
Microsoft users can visit:
Mac users can visit:

Beware of using public or shared computers

Be wary of using other computers (e.g. in an internet cafe, library or university) to access online banking. It's impossible to know if they have up to date protection and you're likely to be overlooked by others.

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